No one likes being treated like a number. A great customer experience with real people showing they care feels good. Sometimes, it can even create a customer for life. In the property and casualty (P&C) insurance industry, this becomes even more poignant for customers reaching out in their greatest moment of need. At the same […]

On the patio of VMware’s Palo Alto offices, lights were set against a backdrop of indigo night sky and angular murals of vivid clouds streaked with purple and blue, framing the stage where VMware CEO Raghu Raghuram talked about freedom. He described freedom as flexibility across the cloud, painting a world where enterprise businesses could […]