In poker, no opening hand beats pocket aces. So why would a player rather draw a lowly 2–7? Because deciding what to do with a 2–7 is easy: Fold it! Pocket aces, on the other hand, create existential angst. Why? Because even when the betting tells you to fold them (they lose 70% of the […]
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With the popularity of SAAS, customer success is now a more well-known industry buzz word. Most importantly, it is a must-have function in any technology company. Furthermore, Forrester report stated that successful customer success leaders have contributed to compound average revenue growth of 17% as opposed to 3% laggards. Let’s face it, CEOs, investors and customer […]
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AI is set to be a critically transformative technology over the next decade, changing how we live and work in every field. The impact of AI and Machine Learning will likely have a greater influence than advances in any other area. Although AI is looking to transform over the next decade. We need to remember […]
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The importance of cyber security will grow in importance for both businesses and individuals in 2019. With governments and companies reviewing their relationship with Huawei and well documented hacks like Equifax in 2017, protecting personal data is of greater importance to consumers and of how businesses collect, manage and score it. More than just money […]
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